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Frequently Asked Questions

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Return Policy


What is your Return Policy

To assure accuracy, notify us within three days of any changes to your order and immediately confirm in writing. If there is no such written notification, orders will be processed after accepted by management as correct and our terms and conditions apply. Special orders are according to your own specifications and requirements.

All deposits and payments are not refundable after the order is accepted and processed.

Approximate delivery dates are based upon what our suppliers tell us; therefore not binding on us nor constitute grounds for cancellation or concessions if not processed.

Approximate delivery will be scheduled shortly after received and completed. Orders held over 14 days after arrival and completion will be assessed a storage fee of $ 10 per day.

All sales are final after 3 days. Any stocked merchandised that is authorized by management to be returned will be accessed minimum 25% restocking charge.

A 50% restocking charge will be accessed on any Special Order approved by management to be returned.

All guarantees and warranties are provided solely by the manufacturers; therefore a warranty service charge may apply.

Read the manufacturer’s warranty for what is covered and exclusions.